REFUND POLICY

Refund Policy

Effective Date: January 12, 2026

This Refund Policy explains the conditions under which refunds are issued for purchases made on nordemin.com, operated by BelleLuxe24 LLC.

By placing an order, you agree to this Refund Policy.

1. Eligibility for Refunds

Refunds may be issued if:

The item is returned within 30 days of delivery
The item is unused, unworn, unwashed, and in original condition
The item is returned in original packaging

Items that do not meet these conditions may be refused or refunded partially.

2. Non-Refundable Items

The following items are not refundable, unless defective or required by law:

Final sale or clearance items
Gift cards
Personalized or custom-made products
Items damaged due to misuse or normal wear

3. Return Process

To request a refund:

Contact our support team at (insert support email) within 30 days of delivery
Provide your order number and reason for return
Wait for return authorization and instructions

Unauthorized returns may not be accepted.

4. Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.
Original shipping fees are non-refundable, unless required by law.

5. Refund Processing

Refunds are issued after the returned item is received and inspected.
Approved refunds are processed to the original payment method.
Refund processing may take up to 14 business days, depending on the payment provider.

6. Damaged or Defective Items

If your item arrives damaged or defective:

Contact us within 48 hours of delivery
Provide photos or videos showing the issue

We may offer a replacement, partial refund, or full refund at our discretion.

7. Missing or Lost Orders

If your order is lost in transit:

We will investigate with the carrier
Refunds or replacements are issued only after carrier confirmation

8. Chargebacks

Filing a chargeback without first contacting us may result in:

Order suspension
Account restriction
Evidence submission to the payment provider

We reserve the right to dispute unjustified chargebacks.

9. Policy Abuse

We reserve the right to refuse refunds or returns in cases of:

Excessive or abusive return behavior
Fraud or suspected fraud
Violation of our Terms & Conditions

10. Legal Rights

This Refund Policy does not limit statutory consumer rights under applicable law.
If local law grants stronger refund or withdrawal rights, those rights prevail.

11. Contact

For refund or return questions, contact:

BelleLuxe24 LLC
Email: (insert support email)
Website: nordemin.com